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Cancellation & Rescheduling Policy


Thank you for choosing Tarbiya Tools for your parenting coaching journey. 

We value your time and strive to provide the highest level of service to all clients. 

To ensure fairness and availability for everyone, please review our cancellation policy below.


Group Workshops:


Cancellation & Refunds Notice
Attendees must provide at least 7 Days Notice to refund their registration for workshops. This allows us the opportunity to offer the spot to other attendees. We encourage you to reach out as soon as possible in case you are not able to make it.


Late Cancellations & No-Shows
Registrations cancelled with less than 7 days' notice, as well as missed workshops (no-shows), will not be refunded.


Coach-Initiated Cancellations
If Tarbiya Tools needs to cancel or reschedule a workshop, you will be notified as soon as possible and offered a refund if you are unable to make it to the rescheduled workshop.



Private Sessions:


Cancellation & Rescheduling Notice
Clients must provide at least 24 hours' notice to cancel or reschedule a private coaching session. This allows us the opportunity to offer the appointment time to other clients.


Late Cancellations & No-Shows
Appointments cancelled with less than 24 hours' notice, as well as missed appointments (no-shows), will result in the forfeiture of the $25 booking deposit paid at the time of scheduling.



Emergency Exceptions
We understand that unexpected circumstances can arise. In cases of illness, family emergencies, or other unforeseen situations, the cancellation fee may be waived at our discretion. Supporting documentation may be requested when appropriate.


Coach-Initiated Cancellations
If Tarbiya Tools needs to cancel or reschedule your session, you will be notified as soon as possible and offered an alternative appointment time at no additional cost.



How to Cancel or Reschedule
Appointments may be cancelled or rescheduled by:

  • Email: tarbiyatools@gmail.com
  • Phone: 416-720-4971
  • Through our online booking system

By booking a coaching an appointment or workshop, you acknowledge and agree to this cancellation policy.


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